Insight into Energy
Answering your questions about energy deregulation
Satori Energy has years of experience in the energy procurement market. When you work with us, you don’t have to worry about unknowns. Let us answer your questions about how energy deregulation can work for you.
Why use a consultant?
Are all alternative suppliers the same?
What's the out-of-pocket cost?
Can I get a quote myself?
What part of my bill is deregulated?
How can I forecast costs?
Will I incur fees by switching?
What needs to be installed?
Should I worry about reliability?
What changes can I expect?
What if the power goes out?
Is my state deregulated?
Why should I use an electricity consultant?
Using an electricity consultant will allow you to focus on your core business, while your consultant focuses on finding the best deal. Like the stock or bond market, the deregulated electricity market is a volatile commodity market where pricing changes on an hourly basis. We constantly monitor wholesale markets to ensure that our clients can take advantage of decreases and other opportunities to lower electricity costs.
Are offers from alternative electricity suppliers all the same?
No. Each supplier has its own product offering, and customers need to ask questions. How much bandwidth is allowed per contract? Are capacity costs included or passed through to the customer? Will transmission costs vary from month to month? We provide each client with an apples-to-apples comparison of each supplier’s pricing and contract terms. This allows our clients to know exactly what’s in each contract and to avoid surprises down the road.
What will be the out-of-pocket cost to my company?
Satori Energy does not charge any out-of-pocket cost. We work as a consultant to provide our clients with offers from various alternative electric suppliers. We are paid commission by the alternative electric suppliers that our clients select. The commission is the same from each supplier, which allows us to provide unbiased representation for our clients.
Can I call alternative electricity suppliers myself to get a quote?
Yes, you can request quotes from alternative suppliers directly. However, each supplier’s product offerings and specific contract terms are different. Many customers may not understand exactly what is included in a pricing offer and may not be able to evaluate offers in an apples-to-apples comparison. Satori Energy professionals provide expertise and a proven track record. When you choose Satori Energy, you will have a point of contact working on your behalf so that you don’t have to work with multiple supplier sales reps. You will be able to leverage our knowledge and experience to ensure that you receive the best possible contract to meet your needs.
Which portion of my electricity bill is deregulated?
Only the generation or supply portion of the electricity bill is deregulated. Consumers have a choice of whom they contract for generation, and there is a vibrant wholesale market. The transmission and delivery/distribution portions of your electricity bill are still regulated, which means that your incumbent utility will continue to deliver electricity to you and every other facility in its service territory.
Given all the variables, how can I forecast my electric costs for next year and beyond?
We prepare a line-item electricity budget for each client, either during the procurement process or after a contract is signed. This budget projects future cost based on the actual contract rate and historical usage data, while making adjustments for anticipated future usage. If the regulated delivery/distribution portion of the invoice changes, we will revise your budget accordingly.
Will I incur any fees by switching to an alternative supplier?
No. Our alternative suppliers do not charge switching fees. Depending on the utility-specific program, reconciliation may occur, and that could cause you to pay a small amount or receive a credit. Our professionals will help you anticipate any fees and avoid them when possible.
What new meters, lines, and wires will need to be installed if I switch?
In almost all cases, no additional equipment is required. The alternative supplier will deliver the electricity over the same lines as before, because the transmission and distribution system is still owned and provided by the utility. If an additional phone line is ever required, our professionals will work with the necessary parties to ensure that this is handled smoothly.
Do I need to worry about reliability if I switch?
No. The delivery of the electricity is still a regulated function, and the utility is mandated to ensure the reliability of all customers' electric service within their service territories. You have nothing to worry about if you switch.
What changes can I expect as a result of the switching process?
There are no physical changes, because this is strictly a financial transaction. The only difference is that your monthly invoice for electricity may come from another company.
Whom do I call if my power goes out?
The delivery of the electricity is still regulated and maintained by the local utility. A customer whose power goes out should contact the local utility immediately to report the outage.